Only EXCHANGES, NO REFUNDS 
Only Store credits or Online Codes.

RA (Return Authorization) 

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• You must email before beginning the return process. Please include your order number in the email. 

• To be eligible for an exchange, your item(s) must be unused with original packaging and in the same condition that you received it. Your email must be sent within  after you received it (mail) or after purchased (in store)

• We require a receipt or proof of purchase.

• Please do not send your item(s) back without your RA# we won’t be responsible for any item sent without authorization 

 

To return your item(s), you should mail your item(s) to: 

Leysha Collection
1 Calle Lima Apt 4
Carolina, PR 00987
RA# xxxx
Order #xxxx

You will be responsible for paying for your own shipping costs for returning your item(s). Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

• There are certain situations where refunds are granted: 

  • any damaged or an error occurred by us.

To request a RA please send an email: normagarcia@leyshacollection.com with your order # and the reason of the exchange.

Personalized Jewelry: 

 

Personalize jewelry takes 14 business days. 
we will contact you as soon your order is ready by email with your tracking information. 

ALL PERSONALIZED JEWELRY IS CONSIDERED “FINAL SALE” - NO EXCHANGE NO REFUND 

INTERNATIONAL ORDERS:
WE ARE NOT RESPONSIBLE FOR ANY CUSTOMS FEES OR SHIPPING FEES YOU WILL INCUR OR FOR DELAYS DUE TO CUSTOMS.

 

International shipping: We are not responsible for any tariffs or customs regulations. We are not responsible for any duty/import/taxes/customs/etc. charges you may incur. 

We do not refund for lost packages, but we will do our best to try and track it down for you.